Last updated: June 23, 2025

Welcome to themadebyjohnny.com (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, shop with us, or interact with our services. By accessing or using our site, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information (provided by you):

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment details (handled securely through third-party providers)
  • Order history

Automatically Collected Information (via browser/device):

  • IP address
  • Browser type and version
  • Pages visited and interaction data
  • Device type, OS, and usage time stamps
  • Cookies and tracking data

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill orders
  • Provide shipping updates and order confirmations
  • Offer customer support
  • Improve our website functionality and product offerings
  • Send promotions and newsletters (if you opt in)
  • Detect, prevent, and investigate fraud or misuse

3. Cookies and Tracking

We use cookies and other tracking technologies to enhance user experience and gather usage statistics. These cookies help us:

  • Recognize your browser between visits
  • Maintain your shopping cart session
  • Customize content and offers
  • Analyze website performance

You can control cookie preferences through your browser settings.

4. How We Share Information

We do not sell your personal information. We only share data when necessary with trusted partners to provide our services:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping providers (e.g., USPS, FedEx, UPS)
  • Email and marketing tools (e.g., Klaviyo, Mailchimp)
  • Analytics services (e.g., Google Analytics)

These third parties are required to protect your data and use it only for the services we request.

5. Data Security

We implement industry-standard technical and organizational safeguards to protect your data. These include:

  • SSL encryption for all transactions
  • Secure payment gateways
  • Access controls for sensitive information
  • Routine monitoring for security vulnerabilities

Despite our efforts, no online transmission or storage is 100% secure. Please take care in protecting your own login credentials and device access.

6. Your Rights and Choices

You have the right to:

  • Request access to or correction of your personal data
  • Opt out of marketing communications at any time
  • Request deletion of your account and personal information
  • Adjust cookie tracking preferences via your browser

To exercise these rights, you may use any available account settings or email our support team.

7. Retention of Information

We retain your information only as long as necessary for:

  • Completing orders
  • Meeting legal and tax obligations
  • Enabling future customer service interactions
  • Improving site performance and fraud prevention

Once retention is no longer necessary, we securely delete or anonymize your information.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from minors. If we become aware that such data has been collected, we will take immediate steps to delete it.

9. Links to Other Sites

Our site may contain links to other websites (such as Amazon). We are not responsible for their privacy practices. Please review those sites’ policies before submitting personal information.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our site after any updates indicates your acceptance of the revised policy.